Stranded motorist’s car burglarized awaiting tow
by JIM DOUGLAS
Posted on November 5, 2012 at 6:09 PM
Updated Monday, Nov 5 at 6:57 PM
FORT WORTH – Stephanie Stephens was afraid thieves would pick over her SUV if she left it on the shoulder of a highway in Fort Worth as she was told to do. And that’s exactly what happened.
“The window had been busted out. The hood was up. The battery is gone. Everything was stolen out of it,” she said.
So too was the car seat, a computer game, and new clothes belonging to her special needs daughter. Sensitive medical papers were gone, too.
It didn’t start out as a big deal.
A broken radiator hose stranded Stephens about 5 p.m. Saturday afternoon on Southwest Loop 820.
She had her six-year-old daughter and two young nieces with her. Stephens called Allstate roadside assistance.
“They said someone would arrive within 70 minutes,” she said.
More than two hours later, she started calling again.
“7:38. And then again at 7:41. Then again at 7:43. And again at 8:20,” she says, reading down the list on her phone log.
More than three hours later, there was still no tow truck. Stphens said the last time she called, they told her to leave the vehicle and they would come and get it.
“They canceled the service,” she said. “They said they couldn’t find me.”